Faqs

Frequently Asked Questions

Everything you need to know about ordering, shipping, returns and refunds.

Ordering & Shipping

What is your order processing time?

Orders are usually processed within 1 to 2 days.

How long does shipping take?

Our standard shipping time is approximately 5 to 7 days.

What is the daily order cutoff time?

Our order cutoff time is 9:00 PM UK time.

When will my order be dispatched?

Once your order has been processed, it will be prepared for dispatch. You will receive your shipping confirmation once your order is on its way.

Returns & Refunds

What is your return policy?

We offer a 14-day return period. If you wish to return an eligible item, please contact us within 14 days of receiving your order.

How long do refunds take?

Once your return has been received and approved, refunds are processed within 7 business days.

How will I receive my refund?

Approved refunds are returned to the original payment method used when placing the order.

Contact Us

Manchester Kicks

Business Address:
17 Lee Road,
London, SW19 3HX,
United Kingdom

Phone: +44 7347 597157

Email: info@manchesterkicks.co.uk